Yes, that’s right, the wiki is the end of Knowledge Management as we know it: the after-the-fact collection, organization and redistribution of knowledge objects.
The wiki becomes the primary platform to conduct work, the fabric of everyday business, where people create, collaborate, and in the process capture information.

But how do wikis solve the problem of the politics and security of knowledge?

What's so great about wikis anyway?

Wikis are simple, efficient tools for managing knowledge and collaborating. They're particularly convenient in today's busy and international workplace.

• They're easy to learn and use. Wikis aren't as complicated as other types of content management systems.
• With wikis, knowledge doesn't get buried in emails, locked into file systems, hard drives or servers, intranets or extranets, or closed in more specialised data management systems and knowledge management systems.
• Wikis are online so users can access, collaborate on, and share content, knowledge and files anytime, anywhere.
• Wikis are also exceptionally flexible. You can customise them and also connect a wiki to other applications, databases, and file systems.
• And, most wikis are a fraction of the cost of most enterprise software.

Why use a wiki?

A wiki lets you and your teammates collaborate online. It's easy, efficient, and intuitive to use. Every user gets a voice and everyone's contribution is seen, heard, and can be commented upon. In this way wikis improve and democratize communication  -- no one misses the 'memo' and anyone can send it. Wikis get information to the right people -- important information (documentation, processes, ideas, communication, etc.) is available to the people who need it, not locked and buried in one person's in-box.

• Wikis make it easy to keep all your information current and accurate.
• Information stored in wikis is dynamic. With wikis, anyone can edit a page (however, with Confluence, administrators can control view, editing, and content privileges) so content is current.
• Wikis keep your information safe. It's virtually impossible to lose information. You can view changes made by different users or rollback to previous versions.
• Even as members of your team turn over and new employees are hired, the wiki can be an unbroken repository of knowledge that evolves with your growing organisation.